Emergencies

In an emergency when the surgery is closed:

Either

Telephone the practice (01260 275454) and a recorded message will advise you of the number to contact.

Or

Between 8 am to 8:30 am and 6 pm to 6:30 pm on any weekday contact 01260 295959 and at all other times telephone the NHS 111 Service.

You will be able to speak to a nurse or a doctor who will decide whether you need to attend one of the primary care centres which are based in Congleton, Macclesfield, Knutsford and Handforth

Please be prepared to accept telephone advice.

Choose the right service

Use the right service

111

This is for patients 5 years and over.

Call if you need urgent medical help or are not sure what to do.

NHS 111

NHS 111

Cardiac Arrest

Cardiac Arrest

Cardiac Arrest

Defibrillator locations

Click here for a link to Congleton Town Council where a page highlights the locations in Congleton that have Defibrillators. There are two tables; one listing 24hr access and one where the AED’s are only accessible during the opening hours of the venue.

Stroke

Symptoms of Stroke

Stroke strikes every five minutes in the UK. It can happen to anyone, of any age, at any time. It's vital to know how to spot the signs of a stroke in yourself or someone else.

Stoke Association

Stroke Association

Stroke is a medical emergency

The FAST test can help you recognise the signs.

  • Facial weakness: Can the person smile? Has their mouth or eye drooped?
  • Arm weakness: Can the person raise both arms?
  • Speech problems: Can the person speak clearly and understand what you say?
  • Time to call 999: if you see any of these signs.

Make sure you and your loved ones all know the FAST test. Download a free FAST guide today. ​

Face - Arm - Speech - Time. Act FAST

Act FAST

Acting FAST will give the person having a stroke the best chance of survival and recovery. Always call 999 straight away.  Ambulance paramedics are trained in stroke, and will ensure the person receives emergency medical care and specialist treatment. 

If you require 999 admission to hospital, you will go to the Royal Stoke University Hospital.

Other symptoms of stroke

The FAST test helps to spot the three most common symptoms of stroke. But there are other signs that you should always take seriously. These include: 

  • Sudden weakness or numbness on one side of the body, including legs, hands or feet.
  • Difficulty finding words or speaking in clear sentences.
  • Sudden blurred vision or loss of sight in one or both eyes.
  • Sudden memory loss or confusion, and dizziness or a sudden fall.
  • A sudden, severe headache. 

If you spot any of these signs of a stroke, don't wait. Call 999 straight away.

Minor Injuries

Unless directed otherwise, please do not attend Congleton War Memorial Hospital without telephoning the nurse on duty in minor injuries first (01260 294828).

Congleton War Memorial Hospital, Canal Road, CW12 3AR is equipped to deal with minor injuries and is open:

  • Monday to Friday, 10.00 to 13.30 and 14.00 to 18.00
  • Saturday and Sundays, 08.00 to 13.00 and 13.30 to 16.00

(After 16:00 at a weekend ring first on 01260 294828 to check if anyone is available).       

This service can vary and may not always be available due to the staff shortages as they sometimes are redeployed to A & E.

injury
eye

Eye Injuries

Please note that eye injuries cannot be treated at Congleton War Memorial, they should attend:

Leighton Hospital A&E at Crewe, CW1 4QJ

Children under 5 years old

Children under 5 years old cannot be treated at Congleton War Memorial.

Children should attend Macclesfield Hospital A&E, SK10 3BL.

If it is an eye injury they should go to Leighton Hospital A&E, CW1 4QJ.

small child